Shipping policy
Shipping Policy – Ricky’s Pet Kitchen
Thank you for shopping with Ricky’s Pet Kitchen. We work hard to ensure your dog receives fresh meals, natural treats, and chews as quickly and safely as possible.
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been processed and shipped, you will receive tracking details via WhatsApp or email.
Shipping Time
Delivery time depends on your location.
Estimated delivery time:
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Mumbai: 1–3 business days
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Rest of India: 3–7 business days
Please note that delivery times may vary due to courier delays, weather conditions, or public holidays.
Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout before payment is completed.
Order Tracking
Once your order is shipped, you will receive a tracking number.
If you have any issues tracking your order, please contact us with your order number.
Delivery Issues
If your order:
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Has not arrived within the estimated delivery time
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Shows delivery but you have not received it
Please contact us within 48 hours so we can investigate with the courier partner.
📞 WhatsApp: +91 8108054154
📧 Email: rickyspetkitchen@gmail.com